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The Accreditation Council for Pharmacy Education (ACPE) requires pharmacy programs to provide an opportunity for students to submit comments and/or complaints about the school's adherence to ACPE's accreditation standards. Colleges and Schools of Pharmacy accredited by ACPE are obligated to respond to any written complaints by students that are related to the standards, policies, and procedures of the professional pharmacy program.

Complaints may be submitted directly to the Accreditation Council for Pharmacy Education (ACPE) or to the College. To submit a grievance or complaint directly to ACPE, follow the instructions found on their website. https://www.acpe-accredit.org/complaints/

Complaints submitted to EACPHS

Any pharmacy student may provide a written complaint to the College about any accreditation standard, student rights to due process, or issues that may not directly pertain to accreditation standards. The policy below outlines the procedure to use to file a complaint to the College.

Students may submit a written complaint by using this online form. The Academic Services Officer will forward the complaint to the Associate Dean for Pharmacy for review and relevance to any existing program policy or accreditation standard. Complaints will be investigated in a thorough and timely manner in consultation with faculty, students, and others as required. The Associate Dean or designee will provide the student with a written response to their complaint if contact information is provided. The submitted information will be kept separate from student academic records or faculty/staff personnel records.

Additional information regarding student complaint processes is available through the Wayne State University Dean of Students Office.